Hotel Miró

What hotel has a curling iron in the room? Not that this is the most important detail, but it shows the kind of thinking that has gone into making this property a really wonderful hotel. The design, facilities, comfort and particularly the service is some of the best I have experienced. At check in, the front desk clerk started explaining what to do and see, where the pintxos bars are, the old town, museums... most of the time, front desk people have other things to do. They found me a super hairdresser in no time flat, made restaurant reservations and helped us with whatever else we needed. Breakfast was excellent and the staff friendly and professional. Great view from the room onto the Guggenheim. Well designed rooms, make-up mirrors, fresh water everyday and turn-down service. We'll be back in Bilbao shortly and Hotel Miró will be our first choice. Thank you!

Greatly appreciated the view from my (upgraded😊👍) room on the front elevation of the bldg, the layout and space in the room, the fact that the windows opened!!, helpful and obliging staff, enjoyed the Moulton Brown potions. Your location is wonderful : convenient, fabulous views of the plaza and titanium exterior of the museum, across the bridge and river to hills opposite (which I climbed on Day One, a dazzlingly warm sunny Sunday, along with "half the population of Bilbao"), splendid access to "the Gehry" (and the very helpful tourism office - help with timetables for buses to and from San Sebastian, for example), readily accessible local shops and amenities, proximity of the tram stop - marvellous!, ease of visiting the Bellas Artes museum and the glorious park adjacent where I shared the pleasure of local residents enjoying the day. Etc, etc. Everything (except the Guggenheim itself) was on a human scale, including your establishment, and could be savoured at a comfortable pace - important for someone still recovering from a tricky cardiac procedure. When Lufthansa's operations in and out of Germany were suspended on short notice, grounding me in Bilbao on the day I was meant to fly home via Frankfurt, your front desk staff couldn't have been more helpful in ensuring that I could remain in my room for one more night and then getting me safely en route to the airport at an exceedingly early hour the next morning. Made the upheaval tolerable. (Besides, what's not to like about an extra day in Bilbao??) I chose the Miro at the suggestion of a friend from London who stayed with you fifteen years ago and still remembers it fondly. I couldn't have been happier with my decision and hope I'll have a chance to visit you again.

A great location only a 3 minute walk to the Guggenheim Bilbao. Lots of restaurants and nightlife around the area. If you travel via motorcycle (as I did) there is motorcycle parking 10 meters from the front door. The staff was over-the-top helpful and even offered me a ticket (free) to the Guggenheim - but I didn’t have the time to go.

A really bright, clean, well-equipped room with good management of space. Superb location with a lovely view of the Guggenheim. Handy central location. The staff were all lovely, really helpful and welcoming. We arrived early just to drop our bags off and were told that our room was ready and we had been upgraded.

We had such a lovely stay at Hotel Miro. The location is perfect, a 30 second walk from the Guggenheim. The staff were brilliant and incredibly helpful, especially Esther, she really went over and above & made our stay more special. Providing us with lots of recommendations of areas outside of Bilbao. We would definitely recommend staying here!