Hotel Miró

We felt very welcomed. I liked the nice little items for comfort, like slippers, paper bag, jellies and felt warmness of hand written messages. The rooms were well cleaned and nicely prepared, the attention to detail in furnishings, and comfort of the room was excellent. There are so many good qualities here that you can't find in big hotels, and my colleagues were happy to stay here, too.

The location is nice, the staff is extremely helpful and nice, always there at the reception, ready to help you. The room has lots of details that make you see that someone cared to design the space so it's comfortable to stay at.

What hotel has a curling iron in the room? Not that this is the most important detail, but it shows the kind of thinking that has gone into making this property a really wonderful hotel. The design, facilities, comfort and particularly the service is some of the best I have experienced. At check in, the front desk clerk started explaining what to do and see, where the pintxos bars are, the old town, museums... most of the time, front desk people have other things to do. They found me a super hairdresser in no time flat, made restaurant reservations and helped us with whatever else we needed. Breakfast was excellent and the staff friendly and professional. Great view from the room onto the Guggenheim. Well designed rooms, make-up mirrors, fresh water everyday and turn-down service. We'll be back in Bilbao shortly and Hotel Miró will be our first choice. Thank you!

Our trip to Bilbao was absolutely magical- truly the best vacation we’ve ever had. And this was so much due to the staff at Hotel Miró. They were incredible. They were so responsive, helped us arrange car trips and a babysitter, and genuinely took care of us whenever we needed anything. We had a family room package and the staff even arranged for some toys for our toddler in the room. I’ve never met a more caring, cohesive staff. This is clearly due to stellar management. Rubén, Esther, Gorka, Bryan, Mamen, they were like family to us. We want to go back just to stay at this gem of a hotel. We genuinely did not want to leave. We are so grateful for the kindness and love these people showed us. The location of this hotel is the best in Bilbao. It is across the street from a gorgeous park with an outdoor little cafe and the famous Guggenheim museum. We walked everywhere. It is indisputably the best hotel in Bilbao.

I had read some variable reviews but was very impressed. Lovely continental breakfast for 9 euros and nice sitting room with honesty bar for a champagne at end of day. The rooms had good heating and I was upgraded to a better room as it was off season. Great location.